I havedownload thousands of PDF files to various folders on my Win 10 desktop computer over the years. Recently I used File Explorer to find a certain file & it said "no items match your search". This seems to only be for PDF files as other extensions are able to be found. I have been in contact with MS Tech support. They can't find a solution. They re-indexed my hard drive and now I can't search for hardly any of my files. They are present & readable but can't be found in search box. They say it's a problem with PDF files hidden or corrupted. After the MS tech finished messing with settings it seems to be worse. I use acrobat reader DC to open files & they open up just fine. I don't have a paid version. Is there any way to find out what has happened? MS says it's an adobe problem.
Sounds like a BS excuse. Why would having Reader influence how the OS finds files? Does it happen with files that you haven't opened in Reader yes? Does it happen if you uninstall Reader? If the answer to either question is positive then it doesn't have anything to do with Reader for sure.
3
Replies
AdChoices