Não consigo fazer login.

[antoniovandre]

Já segui as instruções em "https://helpx.adobe.com/br/x-productkb/global/update-operating-system-and-browser.html#fix-error" e ainda não consigo fazer login...

Podem me ajudar?

[AkanchhaS]

Hi Antonio,

sorry to hear that you are still experiencing the same issue. 

This is an official help article which has the registry fix for this error. There are a few more detailed information/suggestions given here, please go through it thoroughly

https://helpx.adobe.com/br/x-productkb/global/update-operating-system-and-browser.html#fix-error%22 

As suggested, did you create the following Windows registry entries for Acrobat Reader?

Windows Registry Editor, Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION]

"AcroRd32.exe "=dword:00002af8

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION]

"AcroRd32.exe "=dword:00002af8

Thanks,

Akanchha 

[antoniovandre]

None worked...

[AkanchhaS]

Hey!

We have an update for you. 

This error was experienced with a specific version of Adobe Acrobat/Reader. After that, a fixed version has been released recently. 

Acrobat and Reader optional update (21.005.20060 Windows only ) is now available. This update has fix for the following issue.

• Acrobat prompting to update browser/operating system on a machine with IE11 due to IE7 emulation mode being enforced in embedded IE mode.
• SAP : Fixing a GDI leak in Acrobat & Reader

Install the update from the following URL: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjuly2021qfe... 

For detailed information about this release, see the Release Notes

Let us know if it still doesn't help.

Thanks,

Akanchha