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New Issues with FDF Loading PDF from Intranet Zone

Community Beginner ,
Dec 19, 2018 Dec 19, 2018

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Adobe Acrobat Reader DC 2019.010.20064 has apparently broken the Adobe FDF Loading of Form Field data from an intranet server configured with the Adobe PDF Toolkit while using Internet Explorer 11.  Now instead of as before where the Classic .ASP page would load the form fields and then load the target PDF file multiple tabs open.  The first tab shows only an "Initializing..." message from Adobe while the second tab is the PDF file without any of the FDF field data loaded.

The code on the intranet has not been altered and has ran for numerous years without issues with the clients using their "Automatically trust sites fro my Win OS security zones" and even the "Add Host" options of the specific intranet server.

The Classic .ASP page does set the MIME Type as below:

  Response.ContentType = "application/vnd.fdf;charset=UTF-8"

This was not an issue till recent updates.  Digging around the web there appear to have been similar issued in Adobe Reader versions in the past that were considered BUGS and then resolved in updates.

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correct answers 1 Correct answer

Adobe Employee , Jan 03, 2019 Jan 03, 2019

Hi All,

Thank you for your time and patience on this.

The official patch of Acrobat/Reader 19.010.20069 is available now, please install the latest patch from help>check for updates, or install it manually from 19.010.20069 Out of cycle update, January 03, 2019 — Release Notes for Acrobat DC Products

Reboot the machine if possible and check.

Let us know if you experience any issue.

Thanks,

Anand Sri.

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New Here ,
Dec 19, 2018 Dec 19, 2018

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You can follow this link for more information : Reader 2019.010.20064 - XFA forms open twice then fail to load data

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Adobe Employee ,
Dec 19, 2018 Dec 19, 2018

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Hello Earthslastchance,

We're sorry for the trouble you had, the issue has been already reported to the Engineering team and they are working on a fix on high priority. We are working on an official patch which will be released shortly.

Thank you for your time and patience on this.

Regards,

Anand Sri.

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Adobe Employee ,
Jan 03, 2019 Jan 03, 2019

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Hi All,

Thank you for your time and patience on this.

The official patch of Acrobat/Reader 19.010.20069 is available now, please install the latest patch from help>check for updates, or install it manually from 19.010.20069 Out of cycle update, January 03, 2019 — Release Notes for Acrobat DC Products

Reboot the machine if possible and check.

Let us know if you experience any issue.

Thanks,

Anand Sri.

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