No puedo acceder Acrobat Reader DC

New Here ,
Apr 20, 2021 Apr 20, 2021

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No puedo acceder a la aplicación Acrobat Reader DC, no tampoco puedo desintalarla desde la herramienta Creative Cloud Desktop. Me sale el siguiente error, asociado a la falta de Eula.exe

 

PEDRO98A5_0-1618932730251.png

 

Desde la herramienta Creativ Cloud Desktop, dispogo actualizado Acrobat DC, pero cuando intendo desinstala, al 2% se paraliza. 

PEDRO98A5_1-1618932942605.png

En mi panel de control, no dispongo de la herramienta instalada Acrobat DC instalada.

PEDRO98A5_2-1618933032839.png

Sin embargo están los ficheros siguientes en el raiz;

C:\Program Files (x86)\Adobe

PEDRO98A5_3-1618933109978.png

Agradecería alguna pista para su solución.

Un saludo.

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Adobe Employee ,
Apr 20, 2021 Apr 20, 2021

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Hi Pedro

 

Hope you are doing well and sorry for the trouble. From the description it seems like you want to remove the Adobe Acrobat Reader DC from your system. If yes, please try removing the application using Acrobat cleaner tool - https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html and see if that works for you.

 

Let us know if you experience any trouble and need more help.

 

Regards

Amal

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