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Not able to open files on a usb for crafting

New Here ,
Sep 25, 2022 Sep 25, 2022

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I have used Adobe for many years now but I cannot get the system to open any files on the usb's I just get a message to say the Reader cannot open file because it is either damaged or not a supported file, I am getting so frustrated. I have now 6 times taken Adobe off my computer and reinstalled it but nothing helps, can anyone please help me as I use the files dayly?  xx

 

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General troubleshooting , View PDF

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Community Expert ,
Sep 26, 2022 Sep 26, 2022

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Is there a chace this usb drive is encrypted ot otherwise secured? What happens if you copy those PDF on cou computer, do they open then?

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New Here ,
Sep 26, 2022 Sep 26, 2022

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If I open and save with another pdf thing when I ho to open the file it then opens with Adobe? Xx
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