On launch of adobe reader, the blank white window keeps on loading on mac

[SiddhiDesai]

I get attached window on launch of adobe reader, i cannot quit it or use the app. i have to force quit to relaunch. any idea what this window is loading and how can i suppress it.

[AkanchhaS]

Hi @SiddhiDesai 

Thanks for reporting this to us. 

Is this a new installation? We assume you are getting this screen after launching the application.

Could you please try changing the following settings 

• Sect Acrobat Reader as the default application manually. https://www.adobe.com/acrobat/hub/how-to-change-your-default-pdf-viewer.html 
• Disable new Interface
• Click on the hamburger icon in the upper left corner.
• Click on Disable New Acrobat

 Check if this makes a difference.

Thanks,

Akanchha