Only view PDFs in Black and White

New Here ,
Oct 27, 2017 Oct 27, 2017

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Acrobat Reader DC 2017 Release Version 2017.012.20098

For the past couple weeks, all of my pdf's preview in color but once I launch them, they turn to black and white. This works on both my Macbook Pro and iMac. If I open the PDF in Preview, they're back in color. What settings do I have wrong? I've tried adjusting some of the display preferences but can't get it to work.

Thanks for any ideas in advance -

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Adobe Employee ,
Dec 17, 2017 Dec 17, 2017

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Hi Judf,

Sorry for the delay in response.

As you are unable to view PDF colors in Adobe Acrobat Reader DC, try updating the application to the latest patch released.

Check if that resolves the color issue. Refer this help doc Release Notes | Adobe Acrobat, Reader for information on the latest updates.

Also, try toggling the options provided under Document Colors Options in Preferences.

Launch the application and go to Acrobat Reader Preferences.

Then select Accessibility under the categories in Preference window and check the option provided on the right-hand under the headline Document Colors Options.

Check if that helps.

You may also try once to uninstalling and then re-installing the application.

Install cleaner tool https://labs.adobe.com/downloads/acrobatcleaner.html to remove the application from Mac.

Then restart the machine and re-install application from here Adobe - Adobe Acrobat Reader DC Distribution

Let us know if that helps.

If you still experience the issue, let us know.

Regards,

Meenakshi

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New Here ,
Jun 23, 2021 Jun 23, 2021

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Also check that reading mode isn't on night mode

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