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Open PDF

New Here ,
May 05, 2017 May 05, 2017

When I visit websites offering information in pdf form, clicking on the icon has always opened the pdf for viewing before I decide to save the information.  Now when I try to open these pdf's I am first asked to to save the file.  I don't want to have to save every file I click on without seeing the information first.

Can I go back to 'open first' status or has something changed in Reader?

930
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correct answers 1 Correct answer

Community Expert , May 05, 2017 May 05, 2017

Reader hasn't changed.  But your browser probably has.  Firefox recently stopped supporting plugins that had formerly launched helper apps directly inside the browser window. 

Mozilla to Drop Support for All NPAPI Plugins in Firefox 52, Except Flash

Firefox ships with it's own scaled down version of a PDF reader now which seems to work OK for me on most things.  But it's not too swift for fillable forms, etc...   I prefer to download and open PDFs in Acrobat.  It's a better user experience.  If

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Community Expert ,
May 05, 2017 May 05, 2017

Reader hasn't changed.  But your browser probably has.  Firefox recently stopped supporting plugins that had formerly launched helper apps directly inside the browser window. 

Mozilla to Drop Support for All NPAPI Plugins in Firefox 52, Except Flash

Firefox ships with it's own scaled down version of a PDF reader now which seems to work OK for me on most things.  But it's not too swift for fillable forms, etc...   I prefer to download and open PDFs in Acrobat.  It's a better user experience.  If I don't need to keep it,  I delete it from my Downloads folder. 

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
May 05, 2017 May 05, 2017

Nancy,

Thanks for your reply.  I tried Internet Explorer and it worked fine.  It offers me a choice - open or save.  I had been using IE but problems forced me to Firefox.  Google Chrome also wants to save rather than offer a choice.

Back to IE!?!?

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Community Expert ,
May 05, 2017 May 05, 2017

Eventually ALL browsers will phase out ALL plugins because 3rd party plugins pose so many security headaches.

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
May 05, 2017 May 05, 2017

I guess moving to Canada won't help.

Bill Hannant

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LEGEND ,
May 06, 2017 May 06, 2017

Chrome certainly has the option to view a PDF in its own windows - something it does without using Acrobat Reader, and which can't show all PDF ties correct. I think Firefox may too. But these are probably questions for the forum for those products, Reader can't fix them (it is deliberately blocked). IE currently can use Reader, but Edge - its replacement - cannot.

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New Here ,
May 06, 2017 May 06, 2017
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Thanks for the info.

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