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'Open Recent Files' is still not working in Acrobat Pro for Mac

Community Beginner ,
Jun 23, 2024 Jun 23, 2024

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Despite someone's erroneously marking a similar question as having been answered correctly, this basic feature is still not working as of June 23, 2024.  I downloaded the recent update (2024.002.20857).   The recently used list doesn't work even for files stored on the local hard drive.

 

PLEASE ADDRESS THIS PROBLEM OR PROVIDE INFORMATION.

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General troubleshooting , Mac

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New Here ,
Jun 25, 2024 Jun 25, 2024

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Agreed and amplifying! This seems like it should be an easy fix and yet it's been several months with no resolution. This "glitch" truly does make me wonder why I use Adobe when I could use the much more space-efficient generic reader that came with my Mac or Google Docs.

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Adobe Employee ,
Jul 04, 2024 Jul 04, 2024

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Hi there

 

Hope you are doing well.

 

What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20857 installed. Go to Help > Check for updates and reboot the computer once.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/4bvsJ7H
 
You may also try to create a new test user profile with full admin rights or enable the root account in MAC and try using the application there and check.

 

~Amal

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