Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Password declined on Install Adobe Acrobat Reader DC

New Here ,
May 31, 2017 May 31, 2017

My password was rejected on installation, and there is no window offering to change password at installation.

My password in valid at www.adobe.com.  Any advice?  Thank you.

1.0K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 31, 2017 May 31, 2017

Moving this discussion to the Acrobat Reader forum.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 31, 2017 May 31, 2017

Enter the password of your system.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 31, 2017 May 31, 2017

Yes, I did enter my valid system password, and I even tried when I was logged in to adobe.com.

I don't understand why my password doesn't work.

Thank you for responding.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 31, 2017 May 31, 2017

If you are not logged into OS as Administrator, you might be seeing UAC request to enter Administrator password.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 01, 2017 Jun 01, 2017
LATEST

This is NOT the password from Adobe.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines