PDF Attachment

[Guest]

Yesterday I loaded Adobe Acrobat Reader to my laptop with Windows 10 but I still cannot open a PDF attachment to an email that was recently sent to me.

[~graffiti]

How are you trying to open it?

Try saving the attachment (without trying to open it) to your computer, open Reader then use File>Open to open the pdf.

[Guest]

I tried saving it but it did not work.

[~graffiti]

What steps did you take to save it and what exactly happened?

[Guest]

My browser is Google Chrome.  I right clicked on the attachment and clicked save as but only the email message was saved not the attachment.  However, when I used Firefox, the PDF attachment opened.  Too confusing to figure out.

[~graffiti]

paulb25159612  wrote

My browser is Google Chrome.

Google Chrome is not compatible with Adobe Reader. It uses it's own pdf viewer.

paulb25159612  wrote

I right clicked on the attachment and clicked save as but only the email message was saved not the attachment. 

Email clients are all different, so not sure what to tell you there.

paulb25159612  wrote

However, when I used Firefox, the PDF attachment opened.  Too confusing to figure out.

Easy enough. Firefox uses Adobe Reader to open pdf files.