PDF bug while displaying

[Luis5FCA]

Hi, I have this trouble, it begins when I select a part of a text. Its in Windows 10 and thje software is Adobe Reader DC version 21.001.20145. It happens with all the pdf documents.

[Amal.]

Hi Luis

Hope you are doing well and sorry for the trouble. As described the screens turns to black and white dots, please check out the correct answer marked in a similar discussion https://community.adobe.com/t5/acrobat-reader/screen-turns-to-black-and-white-dots-using-adobe-acrob... and see if that works for you.

Regards

Amal

[Luis5FCA · Accepted solution]

Hi Amal.

Thanks for the reply. I tried the both answers that are shown in the discussion you gave me:

• Disabling safe mode = It didn't fix.
• Changing compatibility mode to Windows 7 = It works!
  The process given by Imola0D4D user:1) Right click on AcroRd32.exe (located at: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader)

          2) Choose properties

          3) Choose compatibility tab

          4) Choose windows 7click apply

Thanks!