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pdf doesnt open

brianv26084183
New Here ,
Apr 27, 2017 Apr 27, 2017

I need help, pdf files stopped opening. In reader it opens and instanlty closes and in DC it just doesnt open.

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Adorobat Adobe Employee
Adobe Employee ,
Apr 29, 2017 Apr 29, 2017
LATEST

Hi brianv26084183,

Please try troubleshooting steps given in the following link:

Can't open PDF

Is there any error message you are getting when trying to open pdf in Reader DC?

Which Operating System is installed on the machine?

What is the version of Reader installed on the machine?

To check the version, launch Reader>click Help>select About Adobe Acrobat Reader DC

Awaiting your response.

Shivam

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