I feel like I'm loosing my mind! I've been doing the same thing over and over and over and over for years and years and years....
When I create a document and name it: Invoice #21023 Waiver 2.11.21
I have ALWAYS just hit return and it would add .pdf to the end of it, AUTOMATICALLY.
Now all of the sudden...it's saving as a .21 document, which is obviously nothing...
Is this a setting or a change to the software?
Ugh, I've done it for so long, I can't seem to remember to stop doing that and add .pdf to the end of all my documents. Remember, I've got a digital filing system that's been consisten for years - if I start putting the date somewhere else, it's going to make things very difficult for me to manage between clients.
What app does you use? Acrobat Reader can't create PDF files.
I'm not very knowledgeable about all that.... I must be generating them via different software programs? Oh, it even happened this morning when I printed an excel spreadsheet to file. I chose my pdf printer and it happened again. My "tech" guy told me not to end my file names with dates - 🙄 I just don't understand how I've always done that and now that's what's happening.
to understand the whole scenario, it would be really helpful if you could share the screen recording/video of your complete workflow.
That way we will be able to see how you are creating PDFs and what the file name was supposed to be.
You can upload the video to your document cloud account and share the link here. Or, attach here, using the "Insert video" option available.