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Can you please help me out with PDF file is not support issue? File is highly confidential, please ping me email to share a file.
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Does you get any message in Acrobat Reader?
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If you want help you need to provide more details. And the only people who are likely to contact you privately are scammers, so be careful...
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You can at least tell us
- the verson of the app used to read the file
- the exact message
Maybe we can help you from that without needing to see your file.
Sending private files is really not in the spirit of the forum - and how could you trust a random person anyway?