PDF Hyperlinks Don't Work on SharePoint

Report · Oct 23, 2018

I can't find an answer to this anywhere. Hope you can help...

I have a PDF created from Visio that contains hyperlinks to other documents created in Visio. I do all the hyperlinks in Visio. The links are all "local" (everything is in the same folder).

On my personal computer, all of these links work perfectly. The main diagram has 50 hyperlinks and all of them connect properly to the sub-diagrams. However, when I transfer all of these files to a single folder on SharePoint, the hyperlinks do not work.

I don't know why this is happening and can't find an answer anywhere. This is a giant global process repository for a major international company and we cannot post the original Visio source files...they have to be unchangeable, hence the use of PDFs. So...

What's the trick to getting these hyperlinks to work on SharePoint???

Thanks for the help...

Report · Dec 19, 2018

Hi Chico Marx,

As per the issue description mentioned above, hyperlinks in a pdf doesn't work uploading them on sharepoint folder, is that correct?

Could you let us know the options you are using to create pdf?

Which application you are usign to view pdf- adobe reader or adobe acrobat?

If using Acrobat, what is the dot version of acrobat and the operating system installed on the machine? You may refer to the steps given in this link on how to check the version in Acrobat: Identify the product and its version for Acrobat and Reader DC

You may also refer to the following forum threads discussing the issue similar to yours:

Problem Converting Visio to PDF

Visio to PDF Hyperlinks Get Cut short after '?' character

Visio 2010 hyperlinks not working when converting to PDF

Thanks,

Shivam