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PDF to word

New Here ,
Feb 18, 2018 Feb 18, 2018

I just placed an order for the Ability to export a pdf to a word document and I accidentally typed in the wrong email address so I never received verification, but my card was charged.  I need to cancel this order

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correct answers 1 Correct answer

Adobe Employee , Feb 19, 2018 Feb 19, 2018

Hi Tinaf,

As mentioned above that the email you have entered is incorrect, so the order got registered to an email address that doesn't exist.

In this scenario you need to get in touch with our support team via chat and they will help you cancelling the order placed incorrectly.

Contact Customer Care

Let us know if this doesn't help.

Regards,

Akanchha

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Adobe Employee ,
Feb 19, 2018 Feb 19, 2018
LATEST

Hi Tinaf,

As mentioned above that the email you have entered is incorrect, so the order got registered to an email address that doesn't exist.

In this scenario you need to get in touch with our support team via chat and they will help you cancelling the order placed incorrectly.

Contact Customer Care

Let us know if this doesn't help.

Regards,

Akanchha

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines