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PDFs on OneDrive are not downloaded when opened from Adobe Acrobat Directly

New Here ,
Jan 09, 2024 Jan 09, 2024

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Files Synced to a computer via the OneDrive client may either be synced locally or may not actually exist on the local machine to save space and bandwidth.


When a user double-clicks on a file in Finder (MacOS) Finder, something prompts OneDrive to Download the file before Acrobat is prompted to open the file.  However, if the file is not local and it is opened from within the File > Open menu of Acrobat, nothing happens.  If Acrobat is logging an error, I couldn't find it.


Honestly, I'm not sure what is supposed to trigger the download.  Hard to call this an Acrobat bug, but maybe Adobe could make it work.  My workaround is to mark the entire sync folder to "Always stay on this device" as my PDFs are scattered in many folders.


MacOS Sonoma 14.1 (23B74)

Adobe Acrobat Pro 2023.008.20458

Mac , View PDF






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