I purchased a 1-year subscription to a plan. I received a notification that it was accepted via email. I have opened Acrobat Reader DC and logged in. It shows my user name. When I try to use a tool such as rotate pages or delete pages, I am asked to purchase a plan. When I checked my account, many of the entries show "Unable to load"
[Moderator moved from Using the Community forums to Acrobat Reader.]
Please check your online account below to confirm your subscription is what you think it is and active.
FREE Acrobat Reader has limited functions. With it you can view, comment & sign PDF.
Paid Acrobat Pro DC -- the complete solution for creating, editing and saving PDF.
Install Acrobat Pro from Creative Cloud desktop app. Once installed, you can start it from your Windows or Mac Start Menu.
Post back if you need more help.