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I cannot open the Adobe Reader. I uninstalled it and then installed it again but it still isn't working. What to do? I'm using macOS Sierra.
Hi Helia,
Sorry for taking so long in responding to your query.
As per above- mentioned description, Adobe Reader doesn't open on macOS Sierra, please try the troubleshooting steps suggested in this link at post# 19 by Ayush: Can't open pdf on Mac
If that doesn't resolve the issue, try the steps given here: See how to troubleshoot problems opening PDF files and other PDF related issues and here: Can't open pdf files on a Mac
Also, let us know the dot version of Reader you have on the machine. You
...Copy link to clipboard
Copied
Hi Helia,
Sorry for taking so long in responding to your query.
As per above- mentioned description, Adobe Reader doesn't open on macOS Sierra, please try the troubleshooting steps suggested in this link at post# 19 by Ayush: Can't open pdf on Mac
If that doesn't resolve the issue, try the steps given here: See how to troubleshoot problems opening PDF files and other PDF related issues and here: Can't open pdf files on a Mac
Also, let us know the dot version of Reader you have on the machine. You may refer to this link on how to: Identify the product and its version for Acrobat and Reader DC
Keep us posted with the results.
Shivam