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Please help me! Adobe Reader DC doesn't open --> macOS Sierra

New Here ,
Sep 22, 2017 Sep 22, 2017

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I cannot open the Adobe Reader. I uninstalled it and then installed it again but it still isn't working. What to do? I'm using macOS Sierra.

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Adobe Employee , Oct 26, 2017 Oct 26, 2017

Hi Helia,

Sorry for taking so long in responding to your query.

As per above- mentioned description, Adobe Reader doesn't open on macOS Sierra, please try the troubleshooting steps suggested in this link at post# 19 by Ayush: Can't open pdf on Mac 

If that doesn't resolve the issue, try the steps given here: See how to troubleshoot problems opening PDF files and other PDF related issues and here: Can't open pdf files on a Mac

Also, let us know the dot version of Reader you have on the machine. You

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Adobe Employee ,
Oct 26, 2017 Oct 26, 2017

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Hi Helia,

Sorry for taking so long in responding to your query.

As per above- mentioned description, Adobe Reader doesn't open on macOS Sierra, please try the troubleshooting steps suggested in this link at post# 19 by Ayush: Can't open pdf on Mac 

If that doesn't resolve the issue, try the steps given here: See how to troubleshoot problems opening PDF files and other PDF related issues and here: Can't open pdf files on a Mac

Also, let us know the dot version of Reader you have on the machine. You may refer to this link on how to: Identify the product and its version for Acrobat and Reader DC

Keep us posted with the results.

Shivam

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