My work software exports a PDF that is a signable PDF. When I email this to customers that don't have the latest version of Reader DC it just shows as a page telling them to upgrade. How can I change this so that it just sends as a standard PDF that anyone can enter. I don't care if its signable.
They need to download the emailed pdf attachment and open it in Reader itself. It sounds like they are using a web browser that has it's own pdf viewer. These viewers work fine for the most part but if it's a pdf form (signable) especially, they have problems.
most of my customers are opening these pdfs on their phones or ipads. How can change it from a pdf form to just a standard pdf that can open on anything?
most of my customers are opening these pdfs on their phones or ipads. How can change it from a pdf form to just a standard pdf that can open on anything?
Seems to me that you can remove all forms fields and signature fields as long as you don't need them to sign or fill out fields. I would try that and see how it works. You of course need the full version of Acrobat and not the free Acrobat Reader to do that.
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