Printer Error from latest update of Adobe Reader DC

Report · Feb 19, 2018

I have never had a problem printing from the Adobe Reader before, but now every time I tried to print from the reader the print job will go into the queue, but then I get a printer error in the queue and it never prints. I have tried clearing the queue and resending it, I've rebooted the printer and the computer, but the problem still remains. If I open the same PDF document from Chrome, Chrome is able to print it fine.

I am running Windows 10 and a wireless connection to my HP Officejet Pro 8600. Any idea why the PDF won't print from the latest update of Adobe Reader, but it prints fine with other readers?

Report · Feb 20, 2018

Hi Cadude,

Please try the troubleshooting steps mentioned here: Troubleshoot PDF printing in Acrobat and Reader

Also, try once to print PDF from an alternate printer.

As you have mentioned above you are not able to print the PDF from the latest version of the Adobe Acrobat Reader DC.

Could you please share exact version number of the application.

Take help of the steps mentioned here: Identify the product and its version for Acrobat and Reader DC

Please confirm, since when you are experiencing this issue.

Did you try to print other files to check if the same issue occurs?

We will be waiting for your response.

Let us know if you need any help.

Regards,

Meenakshi