One of our users have a 690 page PDF document she is trying to print.
When the document get to page 26 it crashes both in Acrobat and Reader DC with the below errors which are identical.
Print logs for Adobe Reader DC
7284 : START: PDInitRasterEngine
7285 : END: PDInitRasterEngine
7285 : START: initAGMForPrinting
7285 : START: PDInitRasterEngine
7285 : END: PDInitRasterEngine
7285 : END: initAGMForPrinting
7286 : START: AVDocPrintCount
7286 : END: AVDocPrintCount
7286 : START: AVDlgDoPrint
7286 : START: PDInitRasterEngine
7286 : END: PDInitRasterEngine
7287 : START: OnFilePrintDoIt
7287 : START: OnPreparePrinting
7287 : Event: Not calling GrantSelfQueryAccessToProcess
7339 : START: PDInitRasterEngine
7339 : END: PDInitRasterEngine
7347 : START: DoPreparePrinting
7347 : Event: Not calling GrantSelfQueryAccessToProcess
28349 : END: DoPreparePrinting
28671 : END: OnPreparePrinting
28794 : START: DoGutsOfPrinting
29349 : START: PDPrintDocs
29771 : START: PrintSingleDocWinGDI
29739828 : EVENT: PrintSingleDocWinGDI - Error Code - 537067529
56195 : END: PrintSingleDocWinGDI
59866 : END: PDPrintDocs
60168 : END: DoGutsOfPrinting
60215 : END: OnFilePrintDoIt
60216 : END: AVDlgDoPrint
Print logs for Adobe Acrobat PRO 2020
75005 : START: PDInitRasterEngine
75008 : END: PDInitRasterEngine
75014 : START: initAGMForPrinting
75014 : START: PDInitRasterEngine
75014 : END: PDInitRasterEngine
75014 : END: initAGMForPrinting
75015 : START: AVDocPrintCount
75015 : END: AVDocPrintCount
75015 : START: AVDlgDoPrint
75016 : START: PDInitRasterEngine
75016 : END: PDInitRasterEngine
75016 : START: OnFilePrintDoIt
75016 : START: OnPreparePrinting
75017 : Event: Not calling GrantSelfQueryAccessToProcess
75085 : START: PDInitRasterEngine
75085 : END: PDInitRasterEngine
75098 : START: DoPreparePrinting
75098 : Event: Not calling GrantSelfQueryAccessToProcess
128024 : END: DoPreparePrinting
128205 : END: OnPreparePrinting
128207 : START: DoGutsOfPrinting
128419 : START: PDPrintDocs
128656 : START: PrintSingleDocWinGDI
30033375 : EVENT: PrintSingleDocWinGDI - Error Code - 537067529
148859 : END: PrintSingleDocWinGDI
152594 : END: PDPrintDocs
152702 : END: DoGutsOfPrinting
152760 : END: OnFilePrintDoIt
152761 : END: AVDlgDoPrint
We need to find out what this error means:
PrintSingleDocWinGDI - Error Code - 537067529
The same error code is given both for Acrobat and Reader for this document.
Tried searching on Google and came up empty.
And ADOBE support clarify this please?
Thanks.
MrBoof
Norway
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