Problem Acrobate reader 64 bit (20022.003.20314)

[Emmanuelle28400020p8qc]

Hi,

we are currently having problems with displaying pdfs in SAP. 
Indeed some users could not open a document twice in SAP, without having a pop-up 0:521 which indicates that reader is already in progress. We noticed that this problem did not occur for users who had the 32bit version. 
However, we have seen that the 32-bit version has not been maintained since January 2023. Everyone is discarding on the SAP and Opentext side (because it is in an Opentext transaction that we encounter this problem). 
And adobe side difficult to have support.
 Have you encountered this problem before? if so, were you able to fix it?

[Test Screen Name]

Where did you see that support for the 32-bit Reader has ended, please? I have not seen an announcement, also, the latest Reader fix for Windows, in Feb 2023, includes a 32-bit version. . https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjan2023qfe2...

[Emmanuelle28400020p8qc]

Hi,

I misread it's acrobat that no longer supports a 32 bit OS. However, I can't find the 32 bit sources.