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Problem generating a PDF in HIX

Community Beginner ,
Sep 17, 2017 Sep 17, 2017

Dear people,

Is there anybody who might have a solution to this problem.
The problem is if we generate a PDF and we edit it then you will see the arrow change each time to a hand. The pdf is created in HIX an electronic patient file.
In the flim you can see what the problem is.

Yours sincerely,

Marco Meijer

786
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correct answers 1 Correct answer

Community Beginner , Sep 19, 2017 Sep 19, 2017

The problem was in the version of Acrobat Reader DC we tried it with XI and the problem was gone.

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LEGEND ,
Sep 18, 2017 Sep 18, 2017

This probably doesn't have anything to do with the free Acrobat Reader (the focus of this forum). It cannot create or edit pdf files.

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Community Beginner ,
Sep 19, 2017 Sep 19, 2017

We just opens a PDF document and scoll a few times; then the PDF-hand appears and changes continue from hand to pointer within our EMR/EPD.

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Community Expert ,
Sep 19, 2017 Sep 19, 2017

Do you use Acrobat Reader?

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Community Beginner ,
Sep 19, 2017 Sep 19, 2017
LATEST

The problem was in the version of Acrobat Reader DC we tried it with XI and the problem was gone.

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