Problem with content in form

Community Beginner ,
Feb 22, 2021 Feb 22, 2021

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I have problem with document. The content of the form in document does not display correctly, but only on my computer (Win7, Acrobat Reader DC).

e.g city:

Agness_0-1613991672988.png

Why is it not displayed correctly? Like this:

Agness_1-1613991772473.png

 

 

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Community Expert ,
Feb 22, 2021 Feb 22, 2021

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It's likely the font used for the right text portion "ŁAPY-DĘBOWINA" hasn't been embedded into the PDF and doesn't exist on your computer, so Reader has trouble is displaying it correctly.

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Community Beginner ,
Feb 22, 2021 Feb 22, 2021

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Thanks for reply.

Fonts used in document are installed on PC.

 

Agness_0-1614064514767.png

 

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Adobe Employee ,
Feb 23, 2021 Feb 23, 2021

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Hi,
Thanks for reaching out to us. We are sorry for the inconvenience.

Kindly share the sample PDF file if possible.

Also please provide the Acrobat version you are using?
You can find the version using the steps mentioned below:
Go to Help -> About Adobe Acrobat Reader DC.

 

Thanks,

Sweta Karn

 

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Community Beginner ,
Feb 25, 2021 Feb 25, 2021

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Hi,

Thanks for reply. I don't know what happened, but after computer restart this document works fine... I didn't do anything...

 

Some days ago I tried open this document on latest version Acrobat for Win7 and previous version and I had problem.

But now it works...

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Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

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Hi Agness,

Thank you for your response.

We are glad that the issue is fixed at your end.

Earlier there was a font pack issue which has been resolved now.

 

Thanks,

Sweta Karn

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