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Problema al tratar de iniciar sesión en la aplicacion

New Here ,
Mar 15, 2023 Mar 15, 2023

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Hola, hace poco me descargué la aplicación de Adobe Acrobat Reader y traté de iniciar sesión con mi cuenta de google, pero no se abría ninguna ventana en el navegador para poner mi cuenta. A gradecería que me digan alguna solución para ingresar a mi cuenta desde la aplicación de escritorio con Google.

 

Gracias.

TOPICS
Crash or freeze , General troubleshooting , PDF and browsers , Windows

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Adobe Employee ,
Mar 16, 2023 Mar 16, 2023

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Hi @gabo1243 

 

Could you please share the screenshot of the Sign In options window as well as the Sign up window that you get at your end?

 

Here's a step-by-step suggestion for how to sign in to your Adobe account using Social account https://helpx.adobe.com/x-productkb/global/adobe-id-social-sign-in.html

 

Thanks,

Akanchha

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New Here ,
Mar 16, 2023 Mar 16, 2023

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I attach the pictures here below. The first one is the photo of the Sign in options and the second one is the photo of the window that appears after I try to sign in with Google. When I try to sign in with Google, it says that it will open a window in my browser but nothing happens.

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