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Problemas na abertura de um PDF

New Here ,
Nov 19, 2023 Nov 19, 2023

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Tenho esta mensagem quando abro um documento

Fatura Galp.jpgFatura Galp Fonte.jpg

Como posso fazer para ultrapassar o problema?

JM

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Adobe Employee ,
Nov 24, 2023 Nov 24, 2023

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Hi there

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

It looks like the font issue? Have you got the PDF form a different user or have you created it by yourself? Please try to recreate the PDF from the source file using Acrobat Pro application and see if that works.

 

PLease go to Preferences (Ctrl, CMD+K) > Page display > Under rendering Select 'Use local fonts' > Click OK and reboot the computer and see if that works.

 

~Amal

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