Problems after starting with menu bar

New Here ,
May 16, 2022 May 16, 2022

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Hello,


I have come across an issue with Acrobat Reader. After starting Acrobat Reader, the Menu Bar disappears with the bar where you can close and min/max the window. When you hover over the Menu Bar where it normally would be, it appears again for a second, after that Acrobat Reader freezes. Also, the Window is kind of doubled when the Menu Bar disappears, which you can see in the Screenshot. I already reinstalled it a couple of times, but nothing helped.
Someone who came across the same Problem?

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Crash or freeze

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Adobe Employee ,
May 17, 2022 May 17, 2022

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Hi @David24469507a9ix 

 

Hope you are doing well and sorry to hear that.

 

Would you mind sharing the version of the Acrobat Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the most recent version.

Also, here is a similar discussion link that you can refer to, let us know if that helps.

https://community.adobe.com/t5/acrobat-discussions/menu-bar-and-part-of-tool-bar-missing-from-top-of...

 

Regards

Harsh

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