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Problems opening U of P locked documents with DC Reader?

New Here ,
Jan 27, 2017 Jan 27, 2017

Has anyone had problems opening U of P locked documents with DC Reader? Some documents open, others don't? Foxit Reader opens all the documents without difficulty??? I have discussed this issue with U of P technical support, they believe it is a DC problem

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LEGEND ,
Jan 27, 2017 Jan 27, 2017

What is a U of P?

What error or problem do you get?

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New Here ,
Jan 27, 2017 Jan 27, 2017

University of Phoenix. To unlock a document, Acrobat DC needs to contact the University of Phoenix Library via the internet.

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LEGEND ,
Jan 27, 2017 Jan 27, 2017
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Thanks. So, when it fails, what exactly happens?

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