Purchase Successful waiting feature activation

[Guest]

I downloaded the app to my ipad and then subscribed to premium version but all the screen has been showing for 4 hours is a loading screen that reads "Purchase successful.Waiting feature activation" please help

[AkanchhaS]

Hey there!

I could not find the product details in your description. Would you mind confirming the exact application and subscription/service you are referring above?

Is there anything purchased from "iTune"? If yes, then you probably need to contact to AppleSupport for the purchase confirmation.

Thanks,

Akanchha 

[yakovm89765194]

I have the same issue 

[key]

I have the same problem here. 

[Daniel Schallau]

Same issue here as well.  I have replied to similar questions on here in hopes of getting some reply from Adobe.  Frustrating.  

[Jonquil23848989gyl3]

Same why is no one helping 

[Meenakshi Negi]

Hi Jonquil,

Thank you for reaching out and sorry about the trouble.

Could you please share the screenshot of the message that appears?

Please share the application and OS version installed on your device. You may check the application version for the App Store.

Thanks,

Meenakshi