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If you're having trouble installing Acrobat reader, try the following:
Enable JavaScript.
Check for anti-virus updates.
Try a different browser.
Try a direct download link.
Ensure a stable Internet connection.
Update the video card driver (Windows only)
Troubleshoot for specific error messages.
This may help you,
Rachel Gomez
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Thanks for sharing your findings @rachel25141376eupk
This would help your fellow community members find a solution to similar problems.
~Akanchha