READ OUT LOUD not working Mac OS 11.6.5

New Here ,
May 19, 2022 May 19, 2022

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I just discovered Read Out Load feature from a friend but I cannot engage it work it keeps saying black page over and over. 

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General troubleshooting , How to , Mac

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Adobe Employee ,
May 19, 2022 May 19, 2022

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Hi there

 

Hope you are doing well and sorry to hear that.

 

What is the workflow/steps you are doing? A small video recording of the same would be very helpful.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

What is the version of the Acrobat Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 22.1.20112 installed. Go to Help > Check for updates and reboot the computer once.

 

Also, please go through the help page https://helpx.adobe.com/reader/using/accessibility-features.html and see if that works.

 

Regards

Amal

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