Reader 11.0.20 Opening PDF's very very slowly

[tomj42468241]

Hi

I have deployed the new version of Reader (11.0.20) to all machines in my organisation and a few users are expirencing a serious delay from opening a PDF to it actually appearing.

To begin with, this appeared to be only when opening them from an Outlook 2016/2013 client, but other users have now experienced this with local PDF's too.

Is anyone else experiencing this?

OS: Windows 7 Pro

Thanks

Tom

[Adorobat · Accepted solution]

Hi Tom,

Please refer to the steps suggested in the links below discussing same topic:

Slow opening of .pdf files - Adobe Reader XI

Reader 11 very very slow

PDF files opening slow using Acrobat reader 11.0.06

Please note: Disabling Protected Mode is for troubleshooting purpose only. Enable Protected Mode when troubleshooting is complete.

Thanks,

Shivam

[tomj42468241]

Thanks for the 3/4 year old articles but this has only become an issue from 11.0.19 to 11.0.20

Rather hear from some IT managers thanks

[Test Screen Name]

Why are you installing such old software which goes eol in a few months?

[tomj42468241]

Old software? Bearing in mind we're running Windows 7, this is the latest update available to IT managers for Adobe Reader 11 so I don't really understand your point.

Thanks for the advice though..... Oh wait.....

[Test Screen Name]

Yes, it's the latest update to Reader 11, quite possibly the final one since it goes EOL on 15 October this year. So why are you running Reader 11, which is practically obsolete, rather than the current version Reader DC, which has been out for several years?

[tomj42468241]

I forgot the part where I said, I want some general advice on what to install....

My problem lies within 11.0.20 .. Unless you have advice on that, do one you mug.

[Test Screen Name]

Have a nice day, and best of luck finding a person who might have a reply and wants to take a chance on personal abuse.