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Reader 11 always keep printing default printer

New Here ,
Nov 19, 2016 Nov 19, 2016

adobe reader 11 only prints default printers whatever ı select different printer it keeps print default what is.

for example deafult printer is X. ı open some pdf document and want print it.after click print, the printer is X because default printer. but ı change to another printer that is Y. and after print, the paper comes out from X.  this happens on terminal server 2012 r2.

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Adobe Employee ,
Nov 30, 2016 Nov 30, 2016

Hi Onurcany6161,

Apologize for the delay in response.

As mentioned above, you are working on terminal server 2012 r2 which has different functionality than a regular desktop.

I assume its settings and system rights might be assigned differently (depending upon source)

you may please take help of your IT Administrator to change the settings.

Or as a workaround we can suggest you to update the Reader 11 to the Acrobat Reader DC to see it that works for you.

Regards,

Akanchha

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New Here ,
Dec 01, 2016 Dec 01, 2016
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Thanks for your response:)

But when ı install Acrobat Reader Dc then the other problems happened like not printing. also ı am IT Administrator so what settings that you should changed?

it just print whatever default printer is. when ı want to print on another printer and select drop-down list but still print defaul printer.

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