Reader DC asking for Internet Access when open a PDF

[benutzerserviceb1532321]

Hi Community,

on a PC without internet access Reader DC is asking every time for internet access when a pdf is opened. A dialog box appears asking for credentials.

How I can stop this behaviour?

Greetz.

[Bernd Alheit]

Post a screenshot of the dialog box.

[benutzerserviceb1532321]

The Dialog-Box only appears, when the User has no internet access.

[Bernd Alheit]

Does this happen with all PDF files?

[benutzerserviceb1532321]

with all pdf-files when the user has no internet connection. yes.

[benutzerserviceb1532321]

I guess, there is  something with certificates. But I don't know exactly.

[Bernd Alheit]

Try a file without certificates.

[benutzerserviceb1532321]

I made a pdf with CutePDF-Writer.

It's the same issue.

[Bernd Alheit]

I have no more idea.

[benutzerserviceb1532321]