Reader DC Pro for Mac wo'nt edit

[guygolan67]

Hi,

As stated above, I have the pro for a year now. Today it stopped editing and keep telling me i have a free version.

It is the default PDF reader. It does function most of the other tools i used today like combining and signing.

Any useful input out there?

Thanks

Guy

[Test Screen Name]

Please look at the menu bar. Next to the Apple icon at the left is the app name. What is shown there in full (may be several words)?

[guygolan67]

It says Acrobat Reader. Why?

[Test Screen Name]

Thank you for answering. That has explained the problem exactly.

Acrobat Reader is free. It does not have any PDF editing.

You say you have paid for Acrobat Pro - but what has happened, on this computer, is that instead of running Acrobat Pro, you are running Acrobat Reader. So you need to sort this out.

[guygolan67]

The app that is open on the app bar is Acrobat DC Pro. Also, when i open the menu under the app name on the top bar it shows DC Pro. I am using it for a year now including editing. This is the first time it has a problem.

I have the regular acrobat on the computer but it is not the app that is open.

[guygolan67]

Also, all the other tools work just fine.

[Test Screen Name]

If it says Reader on the menu bar it is Reader. Maybe something has broken, but this is the problem. It will never, never, say Reader if Acrobat Pro is running and working.

I don't know what you mean by "regular Acrobat". There is Acrobat Reader and Acrobat Pro. Nothing called just Acrobat.

[Test Screen Name]

By the way, you mentioned "Reader DC Pro" in your title. We must be absolutely clear that there is no such product.