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Reader DC produces unreadable artifacts

New Here ,
May 21, 2021 May 21, 2021

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Hello,

 

I have this problem with Adobe Reader DC, where it always produces those artifacts, shown in the pictures, when I click into the text. Upon opening the document everything is fine. But when I click to e.g. copy and paste something it makes the text unreadable. Scrolling out of the corrupted part fixes the problem, but only until I click again.

Maybe someone can help me. I newly installed it serveral times. Have no clue, what could cause that error.

Greetings and Thanks

Jurek

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View PDF , Windows

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correct answers 1 Correct answer

Adobe Employee , May 21, 2021 May 21, 2021

Hi Fatum

 

Hope you are doing well and sorry for the trouble. As described you re getting the black and white dots when you click on the PDF file.

 

Please check out the correct answer marked in a similar discussion - https://community.adobe.com/t5/acrobat-reader/screen-turns-to-black-and-white-dots-using-adobe-acrobat-reader-dc-19-21-20049/m-p/10750278 and see if that works for you.

 

Regards

Amal

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Adobe Employee ,
May 21, 2021 May 21, 2021

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Hi Fatum

 

Hope you are doing well and sorry for the trouble. As described you re getting the black and white dots when you click on the PDF file.

 

Please check out the correct answer marked in a similar discussion - https://community.adobe.com/t5/acrobat-reader/screen-turns-to-black-and-white-dots-using-adobe-acrob... and see if that works for you.

 

Regards

Amal

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New Here ,
May 21, 2021 May 21, 2021

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Thanks for the quick reply. Running Adobe Reader DC ins Win7 Compatibility-Mode works for me. 🙂

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