Reader installation caused wirelss printer connection to stop

Report · Jan 23, 2019

Just installed reader on new windows laptop. I allowed the chrome plug-in. Everything worked fine. Except wireless connection to my HP printer will now not work. The printer lights up when I hit print, but nothing prints. On any program. Any ideas out there?

Report · Feb 20, 2019

Hi John,

As you have mentioned that Reader installation caused wireless printer to stop working. Does it stopped working immediately after installing the Adobe Reader ?

Have you Installed Acrobat Reader Chrome extension to open pdfs on web in Adobe Reader? This shouldn't effect the printer connection.

Make sure you have the latest "Printer Derives" installed on your computer. You may refer to the troubleshooting steps suggested here: Troubleshoot PDF printing in Acrobat and Reader

If it doesn't then, you may try uninstalling it using cleaner tool- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and see if it get back the printer working again.

Regards,

Akanchha