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reading a scan document - gray screen

patriciaw56780096
New Here ,
Apr 19, 2018 Apr 19, 2018

After scanning a document I go to open the document and I get a gray screen  - in preview I see the document but can't see the scan document

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try67 Community Expert
Community Expert ,
Apr 19, 2018 Apr 19, 2018
LATEST

Go to Edit (or the Acrobat menu if you're on a Mac) - Preferences - Page Display and tick "Show large images".

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