I have done a fresh install of win 10 pro and adobe acrobat reader, and the right click print doesnt work at all. It works on all other applications such as word, excel etc.
Event viewer shows an error with event ID 1000
I have tried
Repair and reinstall of acrobat reader
Unchecking protected mode
Logging out and trying as a local administrator
Checking windows and adobe fully up to date
Checking default app is acrobat reader for pdf documents.
I dont really want to mess about with the registry as it can cause other issues, does anyone have any other suggestions?. I am quite surprised at problems with a clean install.
I have found the problem, in case anyone else has this issue
There is a setting in adobe called 'disable new adobe'
Select that and right click works again.
Thank you for reaching out and reporting this.
Could you please confirm if the option does not work only when you use the new UI?
Share the current Acrobat Reader version number. It would be helpful if you could share the screen recording so we can get this behavior checked.
Do share the make and model of the printer.
We have fixed this issue in the latest version (2023.006.20360) of Acrobat or Reader. Please upgrade Acrobat or Reader to the latest version by following the below steps:
Click on the MENU button in the top left corner > Help > Check for Updates.
Please confirm if the issue is fixed or not at your end after checking the issue on the latest version of Acrobat.