Scan Tool Pauses At 90% When Trying To Add

New Here ,
Feb 18, 2022 Feb 18, 2022

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I am using Adobe Acrobat Reader Pro and when I try to add the Scan & OCR tool it always gets stuck at 90%. Is there something I'm doing incorrectly or perhaps a wrong settings that I can change? Any help would be great, Thanks!

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Download and install , General troubleshooting

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Adobe Employee ,
Mar 02, 2022 Mar 02, 2022

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Hi @Toni232284030qig 

 

Kindly provide us with a few more details to understand the issue better:

1. Is it happening with a particular PDF or with all PDFs?

2. Could you share a screenshot of the issue?

3. Application version?

4. OS name and version?

 

Make sure that the app is up to date.

 

Thanks,

Harsh

 

 

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