Script Error opening a pdf file in Acrobat Reader Pro

[Gary Symington]

Good day all,

I am having a problem opening a PDF with Acrobat Reader PRO.

When I select a file to read I get the follow scrip error

Any suggestions?

[Amal.]

Hi there

Hope you are doing well and sorry to hear that.

Is this an issue with a particular PDF file or with all the PDF that you try to open?  Please try with a different PDF file and check.  If it's a file-specific issue, please share the file with us for testing?

Also make sure you have the recent version of the application installed. Go to Help > Check for updates and reboot the computer once.

Regards

Amal

[Gary Symington]

This happens with all PDF files

[Test Screen Name]

There is no product Acrobat Reader Pro. There is Acrobat Pro. And there is Acrobat Reader. Two different products.

Also, this message looks as if it comes from a browser., not from Adobe apps Please describe your exact steps to open the file.

[Gary Symington]

You are correct.  I tried to make my own hybrid application.  LOL

This error hapens wirh Adobe Acrobat Pro

[Amal.]

Hi there

We are sorry to hear that. Please share the steps you are doing to open the PDF file. A small video recording of the same would be very helpful. Also please share the sample PDF file so that we can check it at our end.

Regards

Amal

[darren26257542rob8]

Hi Gary im getting the same issue did you manage to resolve it, very annoying 😞

[Test Screen Name]

Darren please list the exact steps you use to open this file. Also share a sample file (with no personal or private info).