Send by email option is not working Since September 2021, a Microsoft problem...?

New Here ,
Dec 20, 2021 Dec 20, 2021

Copy link to clipboard

Copied

Hi All,

Since Adobe Acrobat Reader DC 2020 - Update - 21.007.20091 and Adobe Acrobat Reader DC 2020 - Update - 21.007.20099, Attach to email (or send by email) option is not working and this happens on dozens of pc, tried https://helpx.adobe.com/acrobat/kb/attach-to-email-not-working.html#sa_src=web-messaging but it didn't help either. .

I've tried to isolate some events and that what comes out ( translated from french):

 

12/08/2021 4:21 PM

Eventid 505 Microsoft-Windows-Application-Experience / Program-Telemetry Information Compatibility fix applied to C: \ PROGRA ~ 2 \ MICROS ~ 3 \ Office14 \ OUTLOOK.EXE.
Eventid 505 - Microsoft-Windows-Application-Experience / Program-Telemetry Information Compatibility fix applied to C: \ Program Files (x86) \ Adobe \ Acrobat Reader DC \ Reader \ AcroRd32.exe.
Hotfix information: Adobe Reader, {91b7d18d-6dda-42ac-a6e4-ef1b22e49a23}, 0x80010101.


RuleName : Adobe Acrobat Reader DC Protected Mode
Application that made the modification: C: \ WINDOWS \ System32 \ svchost.exe

Eventid 2006 - Microsoft-Windows-Windows Firewall With Advanced Security / Firewall Information A rule has been removed from the Windows Defender Firewall exception list.

RuleName : Adobe Acrobat Reader DC Protected Mode
Application that made the modification: C: \ WINDOWS \ System32 \ svchost.exe

Eventid 2004 - Microsoft-Windows-Windows Firewall With Advanced Security / Firewall Information A rule has been added from the Windows Defender Firewall exception list.

IMHO 100% all pb are coming from there, but i hope someone can light my findings plz :

1/who in the community, was aware that microsoft was modifying adobe pgm through telemetry and without our knowledge or consent ?
2/Can I turn this behavior off and are there any consequences on M $ or Adobe pgm ?
3/Who knew that SVCHOST changes Acrobat Reader Firewall rules in the same second (Eventid 2004 and 2006) ?
I spent the last 2 months Hating Adobe but I believe that it is not their fault ... my apologizes.
Thank you for your clarifications.

TOPICS
Download and install , Share or review PDFs

Views

56

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation