• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Shared Computer and Adobe Acrobat vs Acrobat Reader

New Here ,
Dec 12, 2022 Dec 12, 2022

Copy link to clipboard

Copied

We have new computers with Windows 11 in our conference rooms that are shared by everyone in the office (i.e., a single user for the computer). Some employees have full Creative Cloud Desktop apps and some use only the free Acrobat Reader (different Adobe IDs). On these shared computers, we can not use/install Acrobat Reader if Adobe Acrobat has been installed. Anyone know how to make this work so that people without the full license can still use the free Acrobat Reader on the same computer login?

 

Windows 11

Adobe Acrobat 22.0

TOPICS
Download and install , How to , View PDF

Views

813

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 12, 2022 Dec 12, 2022

Copy link to clipboard

Copied

Hi @scottdurkee_sa,

 

Hope you are doing well. Per the description, I understand that you want to use Acrobat on the same device with different users.

 

Since Acrobat Reader and Acrobat are now a single application file, it would be difficult to get two separate users on the same system to use the application.

Acrobat Reader will upgrade itself automatically to Acrobat Pro DC once a user with the subscription logs into the system.

 

To be able to work simultaneously, you would need to either install a Virtual machine on the system or separate the systems for both registered users and the users with free accounts.

 

Hope this clarifies the question.

 

-Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 12, 2022 Dec 12, 2022

Copy link to clipboard

Copied

That is very unfortunate.

 

What do you mean by "...install a Virtual machine on the system or separate the systems..."? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 12, 2022 Dec 12, 2022

Copy link to clipboard

Copied

@scottdurkee_sa, Installing a virtual machine means sideloading another operating system on your already installed Windows. 

 

This allows two different OS to work on the same machine and the users have to decide which OS they are to work. 

 

One OS can have the free version of Acrobat Reader while the other can have the paid version installed. We suggest having a word with the IT team on this for better understanding.

 

-Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 08, 2023 Jun 08, 2023

Copy link to clipboard

Copied

LATEST

Virtual machine!!   It's not practical to ask orgs to install VMs on shared PCs just so people can use Reader and others can use Acrobat Pro.   In our scenario each user has their own windows profile but if you dont have an Acrobat license the app closes and cannot be used at all currently.  A better solution would be to allow users who do not sign in for the app to be in "Reader Mode"  This would allow everyone to be able to use the program as needed.    

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines