We have new computers with Windows 11 in our conference rooms that are shared by everyone in the office (i.e., a single user for the computer). Some employees have full Creative Cloud Desktop apps and some use only the free Acrobat Reader (different Adobe IDs). On these shared computers, we can not use/install Acrobat Reader if Adobe Acrobat has been installed. Anyone know how to make this work so that people without the full license can still use the free Acrobat Reader on the same computer login?
Adobe Acrobat 22.0
Hope you are doing well. Per the description, I understand that you want to use Acrobat on the same device with different users.
Since Acrobat Reader and Acrobat are now a single application file, it would be difficult to get two separate users on the same system to use the application.
Acrobat Reader will upgrade itself automatically to Acrobat Pro DC once a user with the subscription logs into the system.
To be able to work simultaneously, you would need to either install a Virtual machine on the system or separate the systems for both registered users and the users with free accounts.
Hope this clarifies the question.
That is very unfortunate.
What do you mean by "...install a Virtual machine on the system or separate the systems..."?
@scottdurkee_sa, Installing a virtual machine means sideloading another operating system on your already installed Windows.
This allows two different OS to work on the same machine and the users have to decide which OS they are to work.
One OS can have the free version of Acrobat Reader while the other can have the paid version installed. We suggest having a word with the IT team on this for better understanding.
Virtual machine!! It's not practical to ask orgs to install VMs on shared PCs just so people can use Reader and others can use Acrobat Pro. In our scenario each user has their own windows profile but if you dont have an Acrobat license the app closes and cannot be used at all currently. A better solution would be to allow users who do not sign in for the app to be in "Reader Mode" This would allow everyone to be able to use the program as needed.