Sharing Tools display blank window or crash

New Here ,

Hello everybody

we currently get some issue with ou Remote Desktop Server Windows 2016, when clicking on sharing tools in the top right of Acrobat Reader nothings happened, sometimes a blank menu is displayed or an error message appear, we try a full uninstall/reinstall, cleaning with Adobe Acrobat Cleaning Tool, %appdata%\Adobe removal, reconfiguration of mail client settings in Preferences, nothing seems to work.

Thank you for your help