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Signature Invalid error because of missing %%EOF at end

New Here ,
Mar 01, 2024 Mar 01, 2024

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Hi team, Our organization is facing challege. We are receiving pdf that contains digital signature (esignature) and we upload it to our repository. However, due to some incompatibility in various system, while uploading the PDF to repository, we are losing %%EOF flag at botton that we had on original document. Since this document contains digital signature, after opening this document, it shows error message as "Atleast one signature is invalid". The remaining data in PDFs is exaclty same. This is giving wrong impression that document is changed.

This is causing great deal of discomfort as it is causing regulatory isssue. How can this be resolved.

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Security digital signatures and esignatures

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correct answers 1 Correct answer

Adobe Employee , Mar 21, 2024 Mar 21, 2024

Hi sanket35796698v720,

 

Thank you for reaching out.

 

Please refer to the information in the following community thread with similar issue: https://adobe.ly/43v8RPr

Check if that helps.

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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Adobe Employee ,
Mar 21, 2024 Mar 21, 2024

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Hi sanket35796698v720,

 

Thank you for reaching out.

 

Please refer to the information in the following community thread with similar issue: https://adobe.ly/43v8RPr

Check if that helps.

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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