Sometimes...automatic check "Choose paper source (...)" checkbox ..

Report · Jul 23, 2018

sometimes it does not print.

So I check the settings.

I use it uncheck "Choose paper source (...)" checkbox

But checkbox is checked...

Why is that?

Report · Jul 30, 2018

Hello Taks,

We're sorry for the delayed response and inconvenience caused. AS per the description, "Choose Paper source..." is automatically checked/selected in the print dialog box of Adobe Reader, Is that correct?

The "Choose Paper source.." option remembers the last settings provided when you printed a job. Print a PDF by unchecking the option.

Repair Adobe Reader once if you are using Windows machine from help>repair installation. Reboot the machine after repair.

Reset the Adobe Reader's Preferences once and reboot the machine, to reset the Preferences, refer to the steps mentioned in the article How to reset Acrobat Preference settings to default.

Is it a Mac or Windows machine and what is the version of OS installed? What is the dot version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

Let us know how it goes and share your observation.

Thanks,

Anand Sri.