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Standard e-mail signature is replaced by standard Acrobat text when sending a pdf by mail directly

New Here ,
Feb 03, 2024 Feb 03, 2024

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Hi,

 

Adobe Acrobat reader, version 2023.008.20470 (I already de-activated new version)

 

Normally, I send my invoices directly with the adobe reader mail function.

When I do this I can choose which application I would like to use. In my case there's only the default mailapplication (Outlook) or webmail.

I choose the default mail application.

Now a new e-mail screen from outlook opens with my pdf in attachment, completely as it should.

Almost completely... because the new e-mail doesn't have my default e-mail signature. Instead there's a standard text from Acrobat about pdf's.

If I try to replace this with my e-mailsignature, then the signature isn't shown well.

In the past this worked normally.

I can't find anything about it.

Thanks in advance,

Geert

 

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General troubleshooting

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Community Expert ,
Feb 03, 2024 Feb 03, 2024

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As this is a Reader issue, I will transfer the thread to the reader forum.

 

Your standard e-mail signature is not replaced, but if you use Acrobat instead of your standard e-mail program, it is never generated. And I suppose that Acrobat takes the liberty to add some free advertising (free for Acrobat) to your mails.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Feb 05, 2024 Feb 05, 2024

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Hi,

Thank you for your reply. When I click on the mail icon in reader, outlook opens a window 'new mail'. It's in that window that we don't get our signature. It is outlook, not reader. This worked in the past.

Thanks

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