Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

stopped working

New Here ,
Sep 19, 2018 Sep 19, 2018

Adobe Acrobat Reader DC has stopped working. How can I get around this error message?

251
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 20, 2018 Sep 20, 2018
LATEST

Hi Brookesw,

As you get the error message " Adobe Acrobat Reader DC has stopped working, try the troubleshooting steps provided here Resolve Acrobat DC intermittent crashes on Windows.

Check if that resolves the issue.

If you still experience the issue, try to reset the application preferences.

Take help of the steps mentioned here How to reset Acrobat Preference settings to default.

Hope that helps.

Let us know if the issue still persists.

Regards,

Meenakshi

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines